Daisy Communications (Daisy Group)
Technology led, people driven, the UK's largest independent B2B provider of voice, connectivity, mobile, IT and cloud.
- Connectivity & Broadband: offered
- Telephony, VoIP & Mobile: offered
- Managed IT & Cyber Security: offered
- Business Energy: offered
Reviewed June 2026
Daisy Communications is a trading arm of Daisy Group, a UK business-to-business technology and communications provider founded in 2001 by Matthew Riley and headquartered in Nelson, Lancashire. It covers connectivity, business phone systems and mobile, managed IT and cyber security, and cloud services for SMEs across the UK. On top of that, it acts as an energy broker for business gas and electricity. Daisy positions itself as the UK's largest independent provider of these services, with somewhere between 88,000 and 185,000 business customers depending on which brand figure you look at.
Our verdict
Daisy Communications (Daisy Group) scores 89/100 (Excellent) and ranks #2 overall. UK SMEs that want to consolidate broadband and leased lines, phone systems, mobile, managed IT, cyber, and business energy under a single supplier with one UK support desk.
Strengths
- Genuine one-stop shop across all four categories - connectivity, telephony/mobile, managed IT & cyber, and energy - rare breadth for a single B2B supplier
- Scale and longevity: 25+ years trading, UK's largest independent B2B comms provider, tens of thousands of customers
- Strong, evidenced Trustpilot reputation (4.6/5 'Excellent') and repeated 'best company to work for' awards
- Deep carrier/vendor relationships (BT Wholesale, EE, O2, Gamma, Microsoft) and recognised partner awards
- UK-based customer service and 24/7/365 support desk
Watch-outs
- Energy is brokered, not supplied directly, so Daisy does not own the supply relationship or the meter contract
- Broad portfolio can mean less specialist depth than focused MSPs or pure cyber security firms in any single area
- Recurring customer complaints in reviews about slow response times, unanswered calls/emails and billing/RPI price rises
- Cyber Essentials Plus is held, but ISO 27001 sits with sister Daisy/Wavenet entities rather than clearly with Daisy Communications, so security accreditation depth varies by division
- Ongoing brand/structural change after the August 2025 merger of Daisy's wider business with Virgin Media O2's B2B arm ('O2 Daisy') may create some product/branding uncertainty
How it scores
Services
Connectivity & Broadband
- Business broadband (Full Fibre/FTTP, Superfast/FTTC, Ultrafast, SoGEA)
- Business leased lines / Dedicated Internet Access
- Ethernet point-to-point
- SD-WAN
- Network resilience
- Managed and guest WiFi
- IoT / fleet telematics
Telephony, VoIP & Mobile
- VoIP / cloud-based phone systems
- HiHi phone system
- DHV Lite digital phone line
- PBX phone systems
- Microsoft Teams Direct Routing
- SIP trunking
- Contact centre software
- Business mobile (EE/O2) and SIM-only
- Mobile device management
Managed IT & Cyber Security
- Managed IT support (Lite and full end-to-end)
- Cyber security - Daisy Protect (Managed Detection & Response)
- Daisy Firewall Complete
- Cloud backup
- Cloud servers
- Microsoft 365 and Azure
- Adobe licensing
Business Energy
- Business electricity (broker, including 100% renewable green tariffs)
- Business gas (broker)
- Half-hourly metering
- Market monitoring and forward purchasing across ~20 suppliers
Accreditations & partners
Accreditations
- Cyber Essentials Plus (2024, via IT Governance)
- Microsoft Solutions Partner (2021)
- FCA authorised and regulated (FRN 718842)
- Best Companies - #1 Best Telecoms Company to Work For (2023)
Key partners
- Microsoft
- BT Wholesale
- EE
- O2 / Virgin Media O2
- Gamma
- Adobe
- Openreach